Privacy Policy

Last updated: August 2, 2026

This privacy notice explains the privacy practices of 411 Drives (“we,” “us,” or “our”) for information collected through https://411drives.com and related communications. We operate as an auto finance brokerage serving customers in Ontario and across Canada, and we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information We Collect

We only collect information that you voluntarily provide when you contact us, submit an application or inquiry form, request a call, or otherwise communicate with us. Depending on the form, this may include:

• Name, phone number, email address, and mailing address
• Employment and income information relevant to financing
• Vehicle preferences, trade-in details, and financing goals
• Credit-related information you choose to share for pre-approval purposes
• Technical and marketing data such as landing page, referrer, and UTM parameters

We are the custodians of the information collected on this site. We do not sell or rent your personal information.

2. Purpose of Collection and Use

We use your information to:

• Respond to your inquiry and discuss financing or vehicle options
• Assess and match you with suitable lenders or dealership partners
• Provide customer service and follow up on applications
• Improve our website, forms, and service quality
• Send service-related updates; and, where permitted, occasional offers about products or services — you may opt out at any time

3. Sharing of Information

We do not share your personal information with third parties outside our organization except as needed to fulfill your request. That may include sharing relevant application details with lenders, dealerships, or service partners so they can evaluate financing or complete a transaction you have requested.

We may also disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of 411 Drives, our customers, or others.

4. Consent

By submitting a form or providing information by phone or email, you consent to our collection, use, and disclosure of that information for the purposes described in this policy. Where consent is required for a new purpose, we will seek it before using your information differently. You may withdraw consent subject to legal or contractual restrictions and reasonable notice.

5. Your Access to and Control Over Information

Subject to limited exceptions under PIPEDA, you may request access to the personal information we hold about you, ask that inaccurate information be corrected, or inquire about our privacy practices. You may also opt out of future marketing contacts at any time by contacting us using the details below.

6. Security

We take precautions to protect your information online and offline. Sensitive information submitted through our website is transmitted using secure (HTTPS) connections. Access to personally identifiable information is limited to employees and service providers who need it to perform their roles. Servers and systems that store personal information are kept in controlled environments.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, regulatory, or contractual requirements, or as otherwise permitted by law. When information is no longer required, we securely destroy or anonymize it.

8. Cookies and Analytics

Our site may use cookies and similar technologies, as well as analytics and advertising tags (such as Google Analytics, Google Tag Manager, and Meta Pixel), to understand site usage and measure marketing performance. You can control cookies through your browser settings; some site features may not function fully if cookies are disabled.

9. Third-Party Links

Our website may link to third-party sites (for example, map providers or social networks). Those sites have their own privacy practices. We are not responsible for the content or privacy of third-party websites.

10. Changes to This Policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy where permitted by law.

11. Contact Us

If you have questions about this privacy policy, wish to access or correct your information, withdraw consent, or believe we are not abiding by this policy, please contact us:

411 Drives
1050 Dundas St E, Whitby, ON L1N 2K2
Phone: 905-666-5369
Email: info@411drives.com